To register, click the "Registration" button on the main page of the Personal Account and fill out the form with the following data:

• Personal ID number (for individuals) or Identification code (for legal entities);
• Email address;
• Contact phone number;
• Full name and address;
• Password;
• Review the Terms & Conditions and agree to personal data processing.

After entering the correct data, you will receive a confirmation code on your mobile number, which must be entered in the respective field.

On the login page, click "Restore password". Enter your Personal ID or Identification code. You will receive a password reset link at your email address.

To change your phone number, go to "My Profile" → "Phones" and enter the new number. You will receive a confirmation code by SMS. The new number will be added to your profile; to set it as the main number, click the finger icon. To delete the old number, click the trash icon.

To change your email address, delete the old one and enter the new one. You will receive a confirmation link by email. After clicking the link, the new email will be confirmed.

After registering, the "Manage" button will appear. Clicking it will display all subscribers associated with your phone number or email. To add them to your profile, click the "+" button in the top-right corner and enter the received code.

• If subscribers do not appear automatically, click "New Subscriber +" in the top-right corner;
• Enter the confirmation code in the respective field;
• After correct input, the subscriber will be successfully added to your profile;
• To add a subscriber not linked to your phone/email, use "Add/Change – New Subscriber" and enter the subscriber number.

If the contract for the entered number is not registered under the current owner and your phone/email is not linked, you will need to sign a supply contract first.

If you did not receive the SMS or the number is not under your ownership, please contact us at info@telmico.ge or visit a Customer Service Center (addresses available on the website).

In the authorized area, click the "Payment" button in the top-left corner. You will see all subscribers linked to your profile. You can select one, several, or all subscribers for payment.

All completed payments are displayed in "Transaction History". A payment may temporarily appear as "Processing" (for about 20 minutes). Final processing may take 1–2 business days.

In "My Subscribers" → "Balance" column. For detailed information, click "Details" to view full subscriber card data.

In the "Payment" section, select "Pay in full" for the subscribers you want to pay for. To pay for all subscribers at once, use the "Select All" function and then click "Payment".

Sometimes data updates may take 1–2 business days. If payment is not reflected in "Details", no shadow payment is visible, and status is unchanged, please contact us:

• Call center: +995 32 5 000 777 or 16 700;
• Send a private message to our official Facebook page;
• Use the online chat on our website.

The tariff is displayed in the "Transaction History" section of the subscriber page.

The payable amount depends on:

• Volume of electricity consumed;
• Current tariff;
• Accrued deposit;
• Possible adjustments (e.g. verified data from previous months).

Detailed information can be found in the invoice for the respective month.

On the subscriber page → "Monthly Turnover" section.

Go to "Invoices", choose the desired period, and click "Download Invoice" next to the invoice number.

In "My Subscribers" → right column → "Deposit Requirement".

In "My Subscribers" → right column → "Deposit Debt".

Go to "My Documents" and click "Supply Contract". Follow the system instructions.

In the "My Documents" section, you can find all contracts signed within the Personal Account and their statuses.

For proper functionality and security, we recommend the latest versions of: Chrome, Firefox, Safari, or Microsoft Edge.

Please contact us via email: info@telmico.ge, call our hotline: +995 32 5 000 777 or 16 700, send a private message on Facebook, or use the online chat on our website.